Lu1812 a program

Error No valid source could be found for product Symantec Backup Exec. The Windows Installer cannot continue. Was this content helpful? Yes No Rating submitted. Please provide additional feedback optional :. Cancel Submit. You are using Microsoft Internet Explorer! Yes, it is reporting 3 problems 1. Firewall rules are set to block programs. The automated fix does not fix 2. There is a problem with LiveUpdate. The automated fix does not fix 3.

Norton Internet Security has not been activated. But it's been on the system since Oct; subscription renewed in Oct and has until 8-Oct A phone call to the number proved nonproductive with the attempt being to re-install V3.

Instructions to run the activation 'fix' tool: FROM: » service1. You may be prompted to reactivate the program on the next two restarts. This is normal for some system configurations. Let me know if this solves the activation problem. I have IM'd you the link to the 'fix'. To restore the default Program Control rules.

FROM: » service1. Follow the steps in the section "To reset the firewall rules for Internet-enabled programs. Click OK. In the File Download dialog box, click Save. In the Save As dialog box, go to the folder in which you installed your Norton program. Double-click ISRlRstr.

Your firewall rules are reset to the defaults. No message or confirmation appears. If you have a version and disabled Symantec Protection, follow the steps below to reenable Symantec Protection.

If you do not have a version, skip this section. Note that the new Trusted Sites update that came out yesterday downloaded and installed via LiveUpdate. It's only the update to ccProxy Core that is failing to update. Will run the Product Activation fix this morning and see what happens on that issue. Thanks much amysheehan! Support Knowledge base Article: Last Published: Ratings: 0 3.

Product s : Backup Exec. Problem Install of a Service Pack or Hotfix fails with - LU a program that was part of this update failed when it ran. Error Message LU a program that was part of this update failed when it ran. Cause When a Service Pack or Hotfix installs, it needs to reference the original install media.

Run the downloaded installer to perform a manual install outside of LiveUpdate.